Terms of service

About Rafeeva
Rafeeva operates this online store. By placing an order, you agree to these Terms of Service and the policies linked on our website. Please read them before purchasing.

Products and orders
We aim to describe and display our products accurately. Product colours may appear slightly different depending on your screen. Prices and availability are shown at checkout before you place your order. If we cannot fulfil an order, we’ll contact you using the details you provided and arrange an appropriate resolution.

Your information
Please provide accurate contact, delivery, and payment details when ordering. If you notice an error in your order details, contact us promptly; changes may not be possible after dispatch. How we handle personal information is described in our Privacy Policy.

Shipping
Processing times, delivery estimates, tracking, and shipping charges are explained in our Shipping Policy. Delivery times are estimates and may vary depending on your location and circumstances outside our control.

Returns and refunds
Return eligibility and the process for requesting a return are explained in our Return and Refund Policy. Please contact us for instructions before sending an item back.

Website use
You may use this website to browse and purchase products. Please do not misuse the website, interfere with its operation, or use its content without permission.

Changes to these terms
We may update these terms when needed. The version published on this website applies when you use the site or place an order, subject to applicable law.

Contact
Questions about these terms or an order? Email info@rafeeva.com or call +966531220172.